Work for us

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Work for us 2018-04-11T15:01:09+00:00

It’s our staff that makes us one of the leading CSUs in the country. We are committed to retaining the best people in order to provide an excellent service to our customers. We invest in our staff by offering  excellent pay, benefits, training and career progression .

We currently have a very talented, enthusiastic and driven workforce who deliver innovative, efficient and effective commissioning support. We are a dedicated and innovative organisation, always looking for new talent to join us.

If you’re passionate about making a difference and want to work for an organisation where your experience and contributions are valued, join us at NEL.

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Operational Performance and Improvement Manager

Non Review Body Band 8 - Range B

Main area
Non Review Body Band 8 - Range B
Fixed term until 31 March 2020
37.5 hours per week
Job ref
Employer type
Clifton House
£59,083 - £67,760 pa inc HCA
17/12/2019 23:59

NEL is an ambitious and innovative organisation that provides expert support and advice to NHS and other organisations to assist the delivery of improved health services. We deliver an extensive range of services including contracting, analytics, clinical services and ICT to name a few.

Our clients are based across London, Essex, Kent, Surrey, East Anglia and other parts of England.

We aim to be a trusted advisor and indispensable partner for our customers. We want to be an organisation that is thought of positively by people who work for us and with us and has a clear set of ethics and values that underpin everything we do.

To find out more about us please visit www.nelcsu.nhs.uk


An exciting opportunity has arisen for a talented and experienced performance manager to lead on performance management for a fixed term within the Camden Multidisciplinary Team within the NCL POD.  The POD Team provides support to Camden, Islington, Enfield, Barnet, and Haringey CCGs.  The successful applicant will be responsible for interpreting and presenting performance data internally, to our commissioners and our providers to help manage performance, support operational plans and deliver improvement.

As an integral part of the Multi-Disciplinary Team you will work to deliver an effective performance management service for your CCG. You will use your expert knowledge of the NHS Constitutional and other standards to provide regular monitoring reports, review and provide expert feedback on Trust improvement plans, provide deep dive analysis and explore and implement good practice models.  The main focus of your role are the A&E, RTT, Diagnostic and Cancer standards for UCLH in the main.

The successful applicant will have experience in an analytics or performance management role in the NHS. We have opportunities for development and training in the technical skills but also in presentation and influencing skills and the chance to develop and grow the role as part of a team of performance managers and as part of the wider multi-disciplinary team.

For further details on this role, please refer to the job description. Please pay careful attention to the essentials and desirables of the person specification when completing your supporting statement.

No smoking policyStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Disability confident employer

Applicant requirements

You must have appropriate UK professional registration.

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Further details / informal visits contact

If you have any questions regarding the role, please contact either:

Joseph Bautista (joseph.bautista1@nhs.net) or

Richard Cartwright (rcartwright@nhs.net)