Work for us

/Work for us
Work for us 2018-04-11T15:01:09+00:00

It’s our staff that makes us one of the leading CSUs in the country. We are committed to retaining the best people in order to provide an excellent service to our customers. We invest in our staff by offering  excellent pay, benefits, training and career progression .

We currently have a very talented, enthusiastic and driven workforce who deliver innovative, efficient and effective commissioning support. We are a dedicated and innovative organisation, always looking for new talent to join us.

If you’re passionate about making a difference and want to work for an organisation where your experience and contributions are valued, join us at NEL.

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Continuing Healthcare Assessor x3

Band 6

Main area
Continuing Healthcare Assessor
Band 6
x3 posts 37.5 hours per week
Job ref
Employer type
Kent House
£30,401 - £37,267 pa.
25/07/2019 23:59

NEL is an ambitious and innovative organisation that provides expert support and advice to NHS and other organisations to assist the delivery of improved health services. We deliver an extensive range of services including contracting, analytics, clinical services and ICT to name a few.

Our clients are based across London, Essex, Kent, Surrey, East Anglia and other parts of England.

We aim to be a trusted advisor and indispensable partner for our customers. We want to be an organisation that is thought of positively by people who work for us and with us and has a clear set of ethics and values that underpin everything we do.

To find out more about us please visit www.nelcsu.nhs.uk



Do you have experience of case management and/or conducting assessments and the ability to chair and co-ordinate meetings?

Would you like the opportunity to support individuals with their on-going health needs?

If yes, then NEL (acting on behalf of NHS West Kent CCG, NHS Ashford CCG, NHS Canterbury & Coastal CCG, NHS South Kent Coast CCG & NHS Thanet CCG) would love to hear from you!

The NEL Placements team is looking for 3 full time (37.5 hours per week) CHC Assessors to join the team.

Why would you want to be a CHC Assessor?

As a CHC Assessor you will support the screening and assessment of individuals applying for and already in receipt of CHC/FNC packages of care. You will be responsible for co-ordinating the most vulnerable people in society to ensure they are in receipt of the correct care. You will have the opportunity to liaise and work closely with Social Services, providers, patients and their families and other relevant agencies in assessing and supporting individuals, as well as developing care plans and review processes and making changes to care packages in accordance with the needs of the individual.

You will work within a strong, friendly and supportive team, playing a key role in making recommendations on eligibility for CHC and FNC packages as well as supporting the Operational Managers in assisting and supporting the management and implementation of the national frameworks and other national policies as they relate to CHC/FNC. Key responsibilities of this role could include conducting assessments, case co-ordination, decision making, and dealing with appeals.

To be successful in this position, it is essential that you are:

  • Experienced in case management and patient assessments.
  • Experience in chairing and co-ordinating meetings in a variety of settings.
  • Managing highly emotional situations which may result in challenge/conflict.
  • Experienced in working within and supporting a multi-disciplinary team.
  • An excellent communicator with evidence of advanced verbal and written communication skills.
  • Experienced in using tact and diplomacy, with demonstrable problem solving skills.
  • Dedicated to providing high standards of patient care.

It is highly desirable that candidates should have knowledge of the Mental Capacity Act and Mental Health Act and an understanding of the current CHC framework, guidance and policies, however this is NOT essential as a full induction with on-going training and support will be provided, including the opportunity to access the new CHC e-Learning programme.

For further details on this job, please refer to the Job Description. Please note that you must pay careful attention to the essentials and desirables of the job specification role when preparing your supporting statement.



No smoking policyStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Disability confident employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Further details / informal visits contact

Stef Vollans, Deputy Head of Placements, NEL
03000 428167

Nic Croucher, Lead Nurse for CHC, NEL
03000 428167

Andy Lang, Lead Nurse for CHC, NEL
03000 428167