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Work for us 2018-04-11T15:01:09+00:00

It’s our staff that makes us one of the leading CSUs in the country. We are committed to retaining the best people in order to provide an excellent service to our customers. We invest in our staff by offering  excellent pay, benefits, training and career progression .

We currently have a very talented, enthusiastic and driven workforce who deliver innovative, efficient and effective commissioning support. We are a dedicated and innovative organisation, always looking for new talent to join us.

If you’re passionate about making a difference and want to work for an organisation where your experience and contributions are valued, join us at NEL.

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Quality Improvement Programme Manager

Band 8a

Main area
Primary Care Team
Band 8a
1 year fixed term/Secondment
37.5 Hours per week
Job ref
Tower Hamlets Clinical Commissioning Group
Employer type
Beaumont House
£51,383 to £57,596 pa inc HCA
18/06/2019 23:59

Tower Hamlets is a rapidly growing, vibrant inner-city borough with a young ethnically diverse population who experience some of the highest levels of deprivation in the country. The population experience high levels of health problems: lower life expectancies, high levels of heart disease, diabetes and respiratory disease. The NHS Tower Hamlets Clinical Commissioning Group (CCG) set up as part of the changes to the NHS in the Health and Social Care Bill 2012 is determined to improve local health.

The THCCG is a new clinically led NHS commissioning organisation which works on behalf of patients and the public to deliver improved health services. Our CCG works in partnership with the North and East London Commissioning Support Unit (NEL CSU) to plan, manage and commission local health care services.

The CCG is a membership organisation made up of all 36 local general practices committed to bringing about better health for the local population, constantly improving quality of services and ensuring that we make the best investments of the NHS resources allocated to us.

THCCG is committed to equality of opportunity & diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice. THCCG is equally committed to respect for other people and all managers and staff are expected to be clear of what is expected of them and for ensuring that they commit to this policy in their day to day working life.

Please note that all vacancies will be subject to a 6 month’s probation period in line with the CCG Probation Policy.

Tower Hamlets Clinical Commissioning Group (CCG) is one of the most forward-thinking and innovative CCGs in the country. Tower Hamlets CCG is a clinically-led organisation, which means that our plans and decisions are informed by people with a medical background.
The CCG recognises the pressures in primary care and has developed a programme to build resilience into primary care, based on international evidence around sustainable Quality Improvement (QI) within clinical systems.

This is an exciting opportunity to be part of a team delivering innovation at scale in Primary Care through a Quality Improvement methodology. We are an enthusiastic, dynamic team who chooses the word joy over happiness, and feels that it can help provide a long-term solution for the sustainability of general practice. We look after our local practices, and look after each other. We are looking for a like-minded Programme Manager to join us, to support the development and delivery of our scale plans, working closely with Spring Impact, a scale accelerator consultancy.

The EQUIP (Enabling Quality Improvement in Practice) programme supports practices to address the real challenges they face today, so that they are ready to thrive in the future. The programme aims are to increase both patient and staff joy through a focus on process management, perceived functionality, a direct experience of mastery and autonomy, and better resource deployment. We mostly rely on the Institute for Healthcare Improvement's (IHI) QI methodology which uses the Model for Improvement as the framework to guide improvement work.

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Further details / informal visits contact

Clemence Cohen Email: clemence.cohen@nhs.net

Tel No:  02036882509